SmartVoice VoIP Gives Businesses Clear Advantages
With remote work remaining a popular option for businesses, one of the many needs that these organizations have to account for is the communication capabilities of their team members. The telephone is still a staple of many business processes, so today’s organizations need a way to allow their team members to use this technology wherever they may be working.
Let’s go over how we can help your business take advantage of the capabilities that come with VoIP (Voice over Internet Protocol) telephony.
Trust Digital Sky Solutions to Assist You in Getting the Most Out of VoIP
In order to bring the most effective communications solutions to you, we’ve maintained our status as an authorized partner of Shaw Communications. Doing so has enabled us to provide businesses with an all-inclusive VoIP option in Shaw Business SmartVoice.
What Makes SmartVoice a Good Option for Your SMB?
By its nature, a VoIP solution is a great tool for a small to medium-sized business to consider. SmartVoice in particular offers a few considerable benefits through its capabilities:
- Using SmartVoice, your entire team can participate in conference calls, regardless of whether they are in the office or working remotely.
- SmartVoice also offers voicemail-to-email services, making it more convenient for your users to check their voicemail messages (and thereby making it less likely for these messages to be missed).
- Spam calls are also mitigated with SmartVoice, as its anonymous call rejection blocks any calls coming in from a withheld number.
- The optional auto-attendant functionality helps streamline calls to the correct department, or even to an individual team member. We can help you configure this system if you add it to your plan, so let us know if this feature interests you!
As a cloud-based service, SmartVoice is also minutely and dynamically scalable. Whether you need to add users to your plan or incorporate new features, like the auto attendant, you know that you’re not paying for more than you’re utilizing.
Naturally, SmartVoice also includes all the “typical” features that business users have come to expect—customizable hold messaging, automatic callback, caller ID, call forwarding and transfer, things of that nature—without the additional fees that once came with them.
SmartVoice helps mitigate the background noises that can often detract from collaboration (particularly when remote work is involved) through its speech enhancement functionality. Instead of struggling to hear what a coworker is saying, Shaw’s technology makes their voice far more crisp and clear while filtering out the rest of the sound—so, whether someone is trying to participate in a meeting in a busy office or a bustling home, the call quality isn’t reduced.
And, while SmartVoice works with dedicated VoIP-enabled handset devices, they are by no means a requirement, as everything can be handled through the software itself.
Partner or Not, We Wouldn’t Recommend VoIP if it Wasn’t a Great Option…
…and we wouldn’t have partnered with Shaw if they weren’t among the best providers of these services. That’s why we encourage you to give us a call at (250) 483-5623 today to discuss how we can help you make the switch over to SmartVoice.
